Refund policy

At Avtara Sarees, we strive to provide you with a smooth and enjoyable shopping experience. Please read our Terms & Conditions carefully before making a purchase.

By placing an order, you confirm that you have read, understood, and agreed to the following policies:


Exchange Policy

  • We offer a hassle-free exchange valid for 30 days from the date of delivery.
  • No returns or refunds are allowed once a product is sold.
  • Exchanges are allowed only for products of the same price or higher (difference to be paid by the customer).
  • Items must be unused, unworn, and in their original packaging with all tags intact.

How to Request an Exchange

We want you to love what you wear! In case you're not fully satisfied, follow the simple steps below:

Step-by-Step Exchange Process

1. Get in Touch

Contact us within 3 working days (72 hours) of receiving your order:

  • WhatsApp: +91 7977956743
  • Email: avtarasarees@gmail.com
2. Wait for Confirmation
  • Our team will acknowledge your request within 2 working days via WhatsApp.
  • Please wait for confirmation before shipping anything back.
3. Ship the Product Back
  • You must ship the product to us at your own cost.
  • We currently do not offer reverse pickup.